No Solicitation Registry

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All solicitors operating within the City of Westerville must obtain a valid solicitation permit.

Solicitors may engage in door-to-door sales or soliciting between the hours of 9 a.m. - 9 p.m., Monday - Sunday.

View current approved solicitation permit holders below

! To file a complaint about a solicitor, please contact the Westerville Police Division at (614) 882-7444.

The City of Westerville offers a free and voluntary No Solicitation and No Canvassing Registry for its residents. This registry allows residents to request that commercial solicitors and noncommercial canvassers do not visit their property.

Update your No Solicitation Registry preferences via our online form.

Join the No Solicitation Registry

No Solicitation Signs

A limited number of free No Solicitors signs are available at the Community Center (350 N. Cleveland Ave.) and the Justice Center (229 Huber Village Blvd.). Signs will also be available at the City Hall building (21 S. State St.) upon reopening. Please note: signs available through the City will be printed on paper and will not include adhesive backing. Residents are welcome to create their own "No Solicitors" sign, as solicitors must honor all signs prohibiting solicitation.

Please check this page and follow the City's social media outlets for updates.

Download and print a sign Download Sign

Even if you are not on the registry, a solicitor is not permitted to enter your property if a "No Soliciting Sign" is displayed.

FAQs

What is commercial solicitation? What is non-commercial canvassing?
- Commercial solicitation involves individuals or organizations attempting to sell goods or services door-to-door.
- Non-commercial canvassing typically includes activities like religious or political outreach and charitable fundraising.
Does the City regulate door-to-door activities?

Yes. Westerville Ordinance No. 2025-20 establishes a licensing process for commercial solicitors and a permit process for charitable solicitation in roadways. The ordinance also resulted in the creation of a registry for residents who wish to opt out of these visits.
How can I stop solicitors and canvassers from knocking on my door?

Residents can join the No Solicitation Registry. You can choose to opt out of door-to-door solicitations.
Additionally, displaying a "No Solicitation" sign on your property is a valid way to signal your preference. These signs supersede any information listed on the digital registry.
Does my registration/selection expire?

Yes. Residents must re-join the registry annually to keep their information current. The selections are effective annually beginning the first of each year. The City plans to send renewal reminders.
Note: It may take up to two weeks for your selection to be reflected on the “Do Not Knock” list provided to solicitors.
Can I get a physical "No Solicitation" sign from the City?

Yes. Printable and printed versions of the sign are available online at www.Westerville.org/Solicitation and at City offices.
How can I verify if a solicitor is legitimate?

Authorized solicitors are issued City ID badges that include their name, photo and business name. You can also view a list of current permit holders on the City's website.
What can I do if a solicitor comes to my door when I have opted out or have a “No Solicitation” sign displayed on my property?
You may report a problem with a solicitor through the non-emergency Westerville Police Division phone line at (614) 882-7444.
- Authorized solicitors must wear and prominently display their City-issued Solicitor ID Badge at all times.
- Solicitation is permitted between the hours of 9 a.m. - 9 p.m., Monday - Sunday.
- Solicitors must peacefully and immediately leave the property at the resident’s request.
How Are Charitable, Political, and Religious Canvassers Regulated?

Charitable, political, and religious canvassing is regulated separately under Chapter 743 of the City Code and does not require a City solicitation license. However, canvassers must comply with posted signs and the 9 a.m. – 9 p.m. time restriction.

Current Permit Holders - Permits are only valid from the date they are issued through the date they expire.

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